3G / 4G / FEMTOCELL CUSTOMER SUPPORT | ILS Technologies

+33 (0)1 39 44 01 99 contact@isislog.com Google+   Linkedin

Menu

3G / 4G / FEMTOCELL CUSTOMER SUPPORT

OPERATIONS PROJECT

3G / 4G / FEMTOCELL CUSTOMER SUPPORT

SUCCESS STORY

Context:
- Telecom vendor offer customer support on 3G/4G/Femtocell
- Lack of bandwidth to meet SLA with operators

Value:
- Capacity to provide right knowledge on specific technologies
- Ability to build experienced team from scratch
- Experienced engineers able to build customer relationship

Outcome:
- Operator technical requests solved
- Successfully meeting SLA indicators

ILS Projects