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CLOUD SERVICES STREAMLINING

CONSULTING PROJECT

CLOUD SERVICES STREAMLINING

SUCCESS STORY

Context
- Cloud services provider in a competitive market looking to differentiate his services offering and generate new revenue streams

Value
- Application based monitoring and troubleshooting for optimized systems settings
- Enhanced historical troubleshooting with protocols drill-down
- Introduction of “per applications” KPIs
- Streamlining of the hosting policy with packages based on application/SLA versus usual CPU/Storage/Availability SLA commitments

Outcome
- Personalized access and reporting of Subscribed Applications Performance
- Increased revenue and market shares

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